1:1 coaching for people ready for their next move, and sales and leadership workshops for teams.
Built on 10 years leading teams at Starbucks, DAVIDsTEA, Pandora and Coach.
20 minutes, no pitch. Tell me what's going on with your team, or with you, and I'll tell you honestly whether and how I can help.
Book a free coffee chat 20 min · Google Meet
10 years leading teams on retail and sales floors. Hundreds of people hired, trained and coached. One truth I couldn't ignore: what holds people back is rarely skill. It's the story in their heads.
I started as a barista, became a manager, a district trainer and a flagship store manager. I've watched new hires who swore they "weren't salespeople" become top performers, and quiet team members grow into leaders others followed. I believe if it's a skill, it can be taught. Confidence included.
DaisyLabs is where it all comes together: practical skills people use the next day, and the mindset to actually use them.
Half the college walked past our store every day, and it wasn't the price. Nothing on the menu tasted like home. So I made a chai that did. Word spread, a whole new community started lining up, and revenue jumped. All because I wanted a decent cup of tea with my lunch.
When I became a manager, there was no onboarding guide. Just me, figuring it out. When I saw new managers going through the same thing, I wrote the manual I wished someone had handed me. It became my promotion to district trainer.
I've run the stores where every detail matters: busy Saturdays, big targets, very particular customers. I was always the calm one when it got loud, and the steady one when it got messy.
My proudest number isn't a sales figure. It's the people I hired, trained and promoted into leadership. One once challenged my strategy in front of the whole team. I was proud. (After a day.) Many still text me for pep talks, and I still pick up.
Focused coaching for one big goal, priced for individuals. Prices in CAD.
One 60-minute 1:1 session in the first week of January. Bring the interview, the goal, or the big "what now?", and leave with a clear first move for the year.
For a big interview coming up. Priced for people between jobs.
For salespeople who want to stop freezing at the close.
You've got the talent. Let's get you the results.
Every package starts with a free coffee chat. Landed the job? Your "First 90 Days" session is half price.
Book a free coffee chatHands-on, built around real situations from your floor, and tailored to your company. Tap any workshop to see what's inside.
For teams who know the script but freeze at the close.
For Sales & retail floor teams
A simple open–connect–close flow, practised in live role-plays until it feels natural.
Plan this workshopYou got promoted for being great. Then they handed you a team.
For New & newly promoted managers
Their own leadership plan and the confidence to lead people who used to be their peers.
Plan this workshop"I'd be doing you a disservice if I didn't tell you what you need to do better."
For Managers, supervisors & leads
Word-for-word scripts for three hard conversations, practised with warmth and authority.
Plan this workshopYou can't build a company. You build the team, and the team builds the company.
For Owners & district managers
A team engagement plan with three simple rituals to start next week.
Plan this workshopI once brought a whole community into a coffee shop with a cup of chai.
For Owners, marketing & ops leads
A shortlist of untapped customer groups and one experiment to run in 30 days.
Plan this workshopEvery workshop is built around your company, your team and what you want covered, so pricing is quoted after a free planning call.
Start with a free 20-minute coffee chat.